How to obtain a REDCap Login

For USC Faculty/Students/Staff/Residents and Fellows

Log in using your USC username and password (aka Net ID). The username is the part before the '@' in your @usc.edu email address (username@usc.edu). NOTE: if you sign in to Workday with your @med.usc.edu email, then that may be your username.

If you have a USC Net ID and cannot login to REDCap, please email your USC Net ID (not the 10 digit numeric ID) to support@sc-ctsi.org and request to be added to the REDCap inclusion group. Once you receive notification that you have been added to the inclusion group, you should be able to login to REDCap.

Errors or Problems:

• Don't know your USC username and login? Visit the USC Firstlogin form
• Forgot your USC password? Call ITS Customer Support at 213-740-5555
• If you are a USC resident physician and have an email address ending in usc.edu, email us at support@sc-ctsi.org, and include your full name and USC username

Further instructions and info on this page:  USC REDCap users

If you are still having issues, email us at support@sc-ctsi.org

CHLA Staff Only

CHLA faculty, residents, fellows and postdocs should already have a USC Net ID. 
You can check if you have a USC NetID using this form.

CHLA Researchers who have a USC NetID
If you have a USC Net ID and cannot login to REDCap, please email your USC Net ID (not the 10 digit numeric ID) to support@sc-ctsi.org and request to be added to the REDCap inclusion group. Once you receive notification that you have been added to the inclusion group, you should be able to login to REDCap.

CHLA Researchers who DO NOT have a USC NetID 

• Go to this page for instructions:  CHLA REDCap users
• Once you have obtained a USC Net ID (not the 10 digit numeric ID), please email it to support@sc-ctsi.org and request to be added to the REDCap inclusion group.  
• Once you receive notification that you have been added to the inclusion group, you will be able to login in to REDCap.

If you are still having issues, email us at support@sc-ctsi.org

NOTE:  Some users accessing REDCap from the CHLA network have reported issues of them getting logged out often. If you are experiencing this issue, please contact the CHLA Service Desk and request the Brave web browser.

For Non-USC and Non-CHLA Users

• Go to this page for instructions on how to apply for a USC Net ID: External REDCap users
• Once you have obtained a USC Net ID (not the 10 digit numeric ID), please email it to support@sc-ctsi.org and request to be added to the REDCap inclusion group.
• Once you receive notification that you have been added to the inclusion group, you will be able to login in to REDCap.

If you are still having issues, email us at support@sc-ctsi.org

NOTE: Some users accessing REDCap from the CHLA network have reported issues of them getting logged out often. If you are experiencing this issue, please contact the CHLA Service Desk and request the Brave web browser.